Privacy policy for your protection
How we collect, use, and safeguard your information
Introduction and overview
We are committed to protecting your privacy and handling your data with transparency. This policy outlines how we collect, use, share, and protect your personal information.
By using our website or services, you consent to the practices described here. We comply with Australian privacy laws and relevant international standards.
Data collection practices
We collect personal information to deliver our services, manage subscriptions, and provide ongoing support.
Information you provide directly
- • Contact details such as name, email, phone
- • Billing and payment information
- • Communication preferences and requests
- • Details shared during consultations
- • Feedback you submit to our team
Information collected automatically
- • Device and browser details
- • IP address and location data
- • Site usage and access times
- • Cookie identifiers and analytics
- • Technical logs and error reports
How your data is used
We use your data to deliver services, manage your account, and meet legal obligations.
- • Provide consultations and support
- • Process subscription payments
- • Respond to your inquiries
- • Improve our website and services
- • Comply with legal and regulatory obligations
- • Inform you of important service updates
- • Ensure site security and prevent misuse
Our commitment: We protect your data with robust security measures and never sell your personal information.
Sharing of information
Personal data may be shared with service providers, regulators, or as required by law.
Service providers
We work with trusted partners for payment, analytics, and technical support, under confidentiality agreements.
Legal obligations
We may disclose information if required by law, court order, or to protect rights.
Anonymous statistics
Aggregated, non-identifiable data may be used for analytics.
Your rights under privacy laws
You can access, correct, or request deletion of your information as allowed by law.
- • Request a copy of your data
- • Request correction of inaccurate data
- • Request deletion of your data
- • Request data transfer
- • Object to certain processing
- • Request processing limits
To exercise your rights or for questions, contact our privacy team.
How we secure your information
We use technical and organisational measures to protect your information against loss or misuse.
Technical safeguards
- • Encryption of sensitive data
- • Secure servers and firewalls
- • Regular security audits
- • Access controls for information
Organisational practices
- • Staff training on privacy
- • Confidentiality agreements
- • Internal privacy policies
- • Ongoing compliance reviews
How long we keep data
Data is retained only as needed to deliver our services and meet legal requirements.
- • Held for the life of your account
- • Retained as long as relevant
- • Kept for reference or legal needs
- • Stored for statutory periods
- • Only with consent, can be removed
You may request deletion of your data when no longer required.
International data transfers
We comply with Australian and international data transfer standards.
- • Secure transfer protocols
- • Data minimisation for exports
- • Third-party compliance checks
- • Contracts with overseas providers
Use of cookies and tracking
Cookies are used to enhance site functionality and analytical reporting.
Types of cookies
- • Required for site operation
- • Measure site usage and trends
- • Support user preferences
- • Enable core website features
See our Cookie Policy for management options.
Policy changes and updates
This privacy policy may be updated as laws or business needs change.
- • Notice provided for major changes
- • Policy posted on our site
- • Date of last revision listed
- • Continued use means acceptance
Review this page for the latest updates.
Contact for privacy questions
Direct any privacy questions to our compliance team.
aryxaviavoroozion
255 Broadway, Glebe, NSW 2007 Australia
Phone: +61 2 1306 0223
Last updated: September 29, 2025
Effective date: September 29, 2025